PTZ Cameras
A PTZ camera - pan, tilt, zoom - such as the UniFi G5 PTZ can turn and zoom on command. Like any other camera, it zooms and moves digitally at first: scrolling, dragging and the keys choose which part of its picture you see, quickly, and the camera itself stays where it is. Hold Option and the same gestures and keys move the camera itself - if your account may move it.
Moving the camera itself changes the picture for everyone who watches it, and what it records.
Turning the camera
- Option-drag in the preview in Settings ▸ Displays like a joystick: the farther you drag from where you started, the faster the camera turns, and the picture follows the pointer. Let go and it stops.
- With the preview selected, hold Option and an arrow key to turn it; release the key and it stops.
Zooming
Option with scroll, pinch, + / -, or a click on the Zoom In / Zoom Out buttons zooms the camera's lens; Option-double-click zooms it out. Without Option, they zoom digitally, as for any camera.
Home and presets
Option-0, or Option-clicking the reset button in the preview, sends the camera to its Home position. The Presets row's 'Go To' menu lists Home and the presets saved for the camera in UniFi Protect; choose one and the camera turns there.
UniFi Protect can send the camera back Home by itself after a while without commands - a setting of the camera in Protect.
On the desktop
On a clear desktop, the keys zoom and move a PTZ camera's picture digitally, like any camera's. Hold Option to steer the camera itself: Option and the arrow keys turn it, Option-+ / - zoom its lens, and Option-0 sends it Home. See Desktop Keys.
When the camera may not be moved
Moving a PTZ camera takes the PTZ Control permission in UniFi Protect (see Which account to use) - the PTZ column of the camera list in Settings ▸ Cameras shows whether your account has it for each camera. Without it, the Displays tab says "Your UniFi Protect account doesn't have the 'PTZ Control' permission for this camera.", the 'Go To' menu is greyed out, and Option zooms digitally, as for any other camera.
If the NVR refuses a move even so, PanoPaper checks your account's permissions again at once and treats the camera as one it may not move until they change.
